{"id":1010,"date":"2023-09-21T15:15:05","date_gmt":"2023-09-21T15:15:05","guid":{"rendered":"https:\/\/winking-owl.com\/?p=1010"},"modified":"2024-05-08T07:49:02","modified_gmt":"2024-05-08T07:49:02","slug":"2-la-multicanalidad-dentro-de-las-rutas","status":"publish","type":"post","link":"https:\/\/winking-owl.com\/es\/2-la-multicanalidad-dentro-de-las-rutas\/","title":{"rendered":"#2 La multicanalidad dentro de las rutas"},"content":{"rendered":"<p>[vc_row][vc_column width=\u00bb1\/6&#8243;][vc_single_image image=\u00bb863&#8243;][\/vc_column][vc_column width=\u00bb5\/6&#8243;][vc_column_text]<strong>\u00a1Bienvenidos a otro emocionante tutorial de Winking Owl! Hoy, aprenderemos c\u00f3mo incorporar multicanalidad en tus rutas para brindar una experiencia de cliente excepcional.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Antes de sumergirnos, \u00bfqu\u00e9 es la multicanalidad? La multicanalidad es la estrategia de estar donde est\u00e1n tus clientes. En Winking Owl, esto significa incorporar diversos canales en una sola ruta de interacci\u00f3n.<\/p>\n<p>Vamos a configurar una ruta multicanal paso a paso. En la secci\u00f3n de comandos, puedes programar acciones en diferentes canales, como enviar un SMS de seguimiento despu\u00e9s de un correo electr\u00f3nico. Ahora, veamos c\u00f3mo programar SMS y correos electr\u00f3nicos en tu ruta.<\/p>\n<p>Puedes personalizar mensajes, establecer horarios y condiciones para garantizar una experiencia fluida.<\/p>\n<p>De esta manera lograr\u00e1s que un usuario virtual env\u00ede un correo electr\u00f3nico de confirmaci\u00f3n y luego un SMS de seguimiento para una experiencia completa.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-1013 aligncenter\" src=\"https:\/\/winking-owl.com\/wp-content\/uploads\/2023\/09\/Captura-de-pantalla-2023-09-21-a-las-17.11.59-1024x973.png\" alt=\"\" width=\"284\" height=\"270\" srcset=\"https:\/\/winking-owl.com\/wp-content\/uploads\/2023\/09\/Captura-de-pantalla-2023-09-21-a-las-17.11.59-1024x973.png 1024w, https:\/\/winking-owl.com\/wp-content\/uploads\/2023\/09\/Captura-de-pantalla-2023-09-21-a-las-17.11.59-300x285.png 300w, https:\/\/winking-owl.com\/wp-content\/uploads\/2023\/09\/Captura-de-pantalla-2023-09-21-a-las-17.11.59-768x730.png 768w, https:\/\/winking-owl.com\/wp-content\/uploads\/2023\/09\/Captura-de-pantalla-2023-09-21-a-las-17.11.59.png 1292w\" sizes=\"(max-width: 284px) 100vw, 284px\" \/><\/p>\n<p>Con este ejemplo ya tienes los conceptos b\u00e1sicas para crear una multicanalidad efectiva en Winking Owl.<\/p>\n<p>\u00bfA qu\u00e9 esperas? Visita nuestra p\u00e1gina web y descubre como con la multicanalidad de Winking Owl mejora la satisfacci\u00f3n del cliente y se fortalecen tus relaciones comerciales.<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/es3ndKmOQHU?si=BvS8Xu_tAe-CFNzD\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=\u00bb1\/6&#8243;][vc_single_image image=\u00bb863&#8243;][\/vc_column][vc_column width=\u00bb5\/6&#8243;][vc_column_text]\u00a1Bienvenidos a otro emocionante tutorial de Winking Owl! Hoy, aprenderemos c\u00f3mo incorporar multicanalidad en tus rutas para [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1011,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>#2 La multicanalidad dentro de las rutas - Winking Owl - Audit customer journeys automatically.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/winking-owl.com\/es\/2-la-multicanalidad-dentro-de-las-rutas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"#2 La multicanalidad dentro de las rutas - Winking Owl - Audit customer journeys automatically.\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=\u00bb1\/6&#8243;][vc_single_image image=\u00bb863&#8243;][\/vc_column][vc_column width=\u00bb5\/6&#8243;][vc_column_text]\u00a1Bienvenidos a otro emocionante tutorial de Winking Owl! 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