Welcome once again to the Winking Owl blog! Today, we’ll show you how to personalize and organize your routes to gain valuable customer experience insights. If you want to have better organization on your routes, keep reading!
In the world of Winking Owl, your routes are essential. As we explained before, after creating a route, the next step is to plan when it will run. That’s where our calendar comes into play.
Once you have scheduled which day or week of the month your created route is to run, you can access the calendar to ensure that the route has been scheduled on the correct date. With the Winking Owl calendar, you have complete control. You can see how many routes will run in any day, week or month. This way you will never lose sight of your evaluations!
This allows you to optimize your reviews and control when your virtual users will interact with your customer service systems. Making improvements has never been easier!
In short, with Winking Owl’s calendar, you can monitor, manage and optimize your routes efficiently. Stay in control and improve your customers’ experience.
Visit our website today and discover how Winking Owl can simplify your evaluation process and improve your Customer Journeys. Thank you very much for trusting us.
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