Welcome once again to the Winking Owl blog! Today, we’ll show you how to personalize and organize your routes to gain valuable customer experience insights. If you want to have better organization on your routes, keep reading!
Imagine that you want to improve your customers’ online shopping experience when they visit your website. And to do this, you have created a route in Winking Owl to simulate this process. Good. Now, let’s see how to customize it.
In the configuration section, the first step you need to do is give your route a name. With Winking Owl you can give it a descriptive name that helps you identify your route, such as “Buy Online”.
You can also add a series of tags to your route. Tags are keywords that help categorize all your created routes. If you add a relevant tag, such as #Shopping, you will have greater organization in your routes to find them easily.
Lastly, Winking Owl gives you the option to add a description. This is an opportunity to write down important details about the route, such as the key aspects you are evaluating or any relevant information.
In summary! Setting up name, tags, and a description on your Winking Owl routes is an effective way to keep everything organized and gain valuable insights into the customer experience.
Continue exploring Winking Owl’s capabilities and use these configuration tools to constantly improve your processes and provide the best experience for your customers.
Thank you very much for trusting us! See you very soon!
Great article! I really appreciate the clear and detailed insights you’ve provided on this topic. It’s always refreshing to read content that breaks things down so well, making it easy for readers to grasp even complex ideas. I also found the practical tips you’ve shared to be very helpful. Looking forward to more informative posts like this! Keep up the good work!