Using artificial intelligence, Winking Owl interacts with systems recognising speech in different languages, categorising images and interpreting intentions and responses as a real customer would.
Smooth journeys,
Guarantee your service’s excellence. Go through your users’ customer journeys in real time. Be the first to find problems within your platforms and stop letting errors disrupt your users’ experience and your brand reputation.
Digitalization is no longer the goal. Digitalization is the fact.
Gone are the days of people queuing for a professional to help them. Now, your digital and voice platforms are also an extension of your product, and Winking Owl helps keep it healthy and responsive.
Why Us?
What you get with Winking Owl:
Anticipate
A decrease in sales or a user’s pain points will no longer be needed to locate a problem.
Assure
Guarantee your users’ autonomy through digital and voice channels.
Release
Automate. Choose what, how and when to simulate your client and users’ journeys.
Control
Obtain real-time periodic insights/information about the state and functionality of your systems.
How it works
Top notch Features
Real Behavior Simulation
Omnichannel
Control Panel
Reporting
Alerts
Mobile app
Prediction based on AI
Proudly working for
Keep it simple
No integration.
No code.
Full Agile
No integration
Winking Owl works independently avoiding the annoying and expensive process of adapting to other systems.
No code
It doesn’t require specific knowledge to get the most out of it.
Full agile
Measurable and auditable results can be obtained from the first week of use.
